Microsoft’s Noblest Cause

Child pornography is the Internet’s most severe social problem. In recent years it has exploded as countless illicit images are circulated online – viewed by pedophiles and passed around from predator to predator. Since 2003, the National Center for Missing and Exploited Children (NCMEC) has reviewed and analyzed almost 30 million of these images. It projects that an additional nine million images will be examined in the coming year. NCMEC also acknowledges that the scope of the child porn problem is too large for law enforcement, policy makers and child protection groups to handle on their own. Enter the world’s second biggest technology company.

“We can help make a big dent,” Microsoft SVP and General Counsel Brad Smith told a group of journalists, bloggers and industry influencers at the company’s recent Citizenship Accelerator Summit. “These photos live on the Internet forever and every time they are shared or viewed, the children in them are re-victimized. It’s not enough to stop the perpetrators. The real point is getting these images off the Internet.”

In 2009, Microsoft donated a new technology to the NCMEC that has the potential to make the kind of dent Smith talks about. The technology, called PhotoDNA, was initially created by Microsoft Research and then further developed by Hany Farid, a leading digital-imaging expert and professor of computer science at Dartmouth College. Using a unique digital blueprinting technology that has a 98 percent accuracy rate, PhotoDNA finds hidden copies of the worst images of child sexual exploitation known today.

“The [Photo DNA] project is unique in that it is challenging from a technical and engineering point of view, and has the potential to significantly impact the distribution of the horrifying and troubling trafficking of child porn,” says Farid. “It is rare as an academic to work on something that has both of these properties.”

Although major content hosters such as Yahoo and Google enforce content standards as a matter of practice, the manual and human-intensive processes they rely on to remove inappropriate posts are no match for the sheer volume of child porn online today. That is why a technology like PhotoDNA, which is used by Microsoft’s own Bing search engine, is so necessary. But there are other reasons, too.

“This project is also extremely important because nobody else seems able or willing to publicly address it in a significant way,” Farid says. Indeed, PhotoDNA has received scant attention from the mainstream press, probably because it centers on a problem that no one likes to talk about. Were Microsoft purely motivated by publicity, then their safest bet would probably have been to lay low on the chid porn issue. But to the contrary, Microsoft is moving in the opposite direction. With its A Childhood for Every Child campaign, launched as a complementary effort to PhotoDNA and in conjunction with NCMEC, Microsoft urges the public to take a greater interest in this important cause.

According to Farid and others, this is a case where corporate interests effectively – and perhaps even altruistically – work for the greater good. “I am generally cautious of partnering with corporations,” says Farid. “The Microsoft team, however, has been incredibly committed to working on this problem with no obvious financial benefit.”

Whereas Microsoft’s direct financial incentives are still to be determined, the benefits of leveraging the company’s reach and innovation in order to tackle a pervasive social problem are clear enough. “Very few companies can operate at the same level as Microsoft,” Farid says.

Theoretically PhotoDNA’s underlying technology could be applied to various problems related to Internet content – resulting in social and financial upsides. With respect to child porn, Farid says that PhotoDNA is likely only the first in a series of technologies that he and Microsoft will develop to disrupt the flow of images across the Internet. “We will continually enhance PhotoDNA to contend with counter-measures employed by traffickers. We will also extend this work to analyze video.”

Whatever lies ahead, it isn’t any wonder why Farid characterizes his current collaboration with Microsoft as: “the single most important thing that I have done in my career.” Let’s hope he’s not alone – and that more leaders in the technology space will step up to help make the Internet a safer place.

 

Follow Christine Arena on Twitter.

Posted via web from 3BL Media, CSR News, and Emily

CSR Conversations About Good and Evil -Or; BP, Apple and Us

Ever since large corporations such as Nike, Shell and Monsanto began facing increased scrutiny from civil society – mostly for putting short-term profits far ahead of environmental responsibility and job security- an industry has ballooned to help these companies respond. It seems clear, however, that many in the corporate world remain utterly convinced that all they have is a `messaging problem’ one that can be neatly solved by settling on the right, socially minded brand identity.

It turns out that’s the last thing they need. British Petroleum found this out the hard way when it was forced to distance itself from its own outrageous rebranding campaign, Beyond Petroleum. Understandably, many consumers interpreted the new slogan to mean the company was moving away from fossil fuels in response to climate change. Human rights and environmental activists, after seeing no evidence that BP was actually changing its policies, brought up embarrassing details at the company’s annual general meeting about BP’s participation in a controversial new pipeline through sensitive areas of Tibet, as well as its decision to drill in the Alaska National Wildlife Refuge. With the new slogan being parodied on the Net as Beyond Preposterous, BP officials moved to abandon the Beyond Petroleum brand, though they have so far stuck with the new green flower logo.
 
As evidence of the state of corporate confusion, I frequently find myself asked to give presentation to individual corporations. Fearing that my words will end up in some gooey ad campaign, I always refuse. But I can offer this advice without reservation: nothing will change until corporations realize that they don’t have a communications problem. They have a reality problem.
 
This was written eight years ago by Naomi Klein  and is excerpted from her book : Fences and Windows – Dispatches from the front line of the globalization debate.  .  Before we get to the gist of the issue consider these more contemporary news pieces.
 
Apple computers is now the world’s most valuable computer tech company surpassing Microsoft and now has a market capitalization of approx $120 B. This coincides with Steve Jobs touting the release of the new iPhone – that caused one tweeter to note that the new phone has a soul. This is comedic in some ways, tragic in others – when one considers that Apples 2010 supplier responsibility progress report indicates that only 46%  of the suppliers agree to the code of conduct limiting worker hours to 60 per week, and of those only 60% were compliant with standards around minimum wage and benefits.  (It begs the question, how can the phone have soul, but the company is void). This adds fuel to fire of the speculation of the cause of deaths by suicide at an Apple parts manufacturing plant in China.  Yet, despite the widely touted advantages of the net, the ability to fact check and have this story go viral – from my vantage point has anything occurred to slow down the massive rush for iPads and now iPhone 4’s? – Not that I know of.
 
The number of tweets breathlessly anticipating the arrival of the new technology is staggering, with over 100 tweets in two minutes. To get 100 hits on the #CSR hashtag –took 4.5 hours. This is a simple, non-scientific was to illustrate that as a society we love our bright shiny things, and will evidently will turn a blind eye, a deaf ear or simply tune out bad news from companies that deliver something to us that we want. BP is rightly the poster boy of the month for public floggings, but let’s be real clear…the disconnect between BP stated values and their behavior was identified years ago – yet in our hunger for the oil are we not complicit in allowing their destructive practices to continue? And similarly are we not complicit now in allowing Apple to flaunt basic employment codes and the almost inherent need to set, establish and print CSR targets?
 
CSR has shifted from being predominantly philanthropic (which met the needs of the company) to being more strategic, yet as was pointed out by Warren Levy in CSRwire talkback, “ CSR is an activity yardstick, a leading indicator of contributions that, though positive, can co-exist with unsustainable behavior that eventually will overwhelm any good that’s done.” He goes on to argue that the standard for behavior should be shifting from the “’no tomorrow” behavior or BP and perhaps Apple and instead consider the self- explanatory “grandchildren standard I like bright shiny things too, but let’s be clear of our responsibility and yes, our hypocrisy as we flog some companies and flaunt others. I really hope, that in ten years we are not cursing ourselves for supporting Mr. Jobs – and wondering “how the hell did that happen” as we respond to another social or environmental calamity.
 

The Acacia Group’s mission is to offer transformative and unique leadership development for organizations seeking to live out their global citizenship. To do this we blend knowledge from Corporate Social Responsibility, Community Development and Leadership Development and Learning to emerge new opportunities for excellence for our clients.

AG7291

Posted via web from 3BL Media, CSR News, and Emily

Atlas Shrinks

Once upon a time in a far off land of sea monsters and fairies, there was a man named Adam. Now Adam was not the First Man. He was, however, the first man in his society to write down his ideas of man controlling his own economic destiny without the heavy hand of kings. Adam was a moral man and wrote that one’s “enlightened self-interest” and innate moral code should guide him in all matters of money and commerce.

Yet man is a funny beast, Adam knew, and in case of a lapse in reason a guiding hand, “The Invisible Hand,” existed to override his less intelligent and unjust impulses. He put all of his fine words and moral sentiments down in a book that changed the western world. The Wealth of Nations was birthed in the same year of 1776 that a little rebel nation was born of its empirical British mother. America and Adam Smith’s free market capitalism grew up together.

Fairy tales inevitably have happy endings. Due to their simplistic nature, these tales usually close with, “And they lived happily ever after,” yet fail to finish the story. Adam Smith’s theory of “enlightened self-interest” presupposed an inner morality by its actors. Something many people simply don’t possess. His treatise was a tale of an idyllic world where the real story was yet to be written over the next two centuries.

Smith had a deep belief in a supreme intelligence that guided all things human and natural. When human reason failed, God or the Hand would intervene. Free markets according to laissez-faire capitalism’s father were dependant on a firm foundation of ethics. Smith wrote, “Markets could not flourish without a strong underlying moral culture, animated by empathy and fellow-feeling, by our ability to understand our common bond as human beings and to recognize the needs of others.”

Taking the “underlying” morality out of capitalism, Smith’s vision is unrecognizable. Without empathy, capitalism becomes the grotesque distortion revealed through the financial depravity of 21st century mortgage markets.

Two centuries after Smith’s theory went through bumps and starts, rejections and debate, it was embraced with gusto in another fairytale called, Atlas Shrugged, written by former Hollywood screenwriter Ayn Rand. In Rand’s lengthy and outdated sci-fi novel, protagonist John Galt is brutally electrocuted by the rulers of the “collective” hoping he will renounce his staunch belief in individualism over altruism. No matter what painful tortures he endures, he never fails to claim the moral superiority of self-interest.

The 1957 novel stirred up controversy between FDR adherents who believed economies and governments should serve the common good and materialists who believed as Rand did, that “selfishness” was a rational moral code to live by.

Rand’s radical theory was not so radical after all when seen in the big picture of American industrialism. Carnegie, Gould, Frick, Vanderbilt, Morgan and other 19th century moguls, dubbed Robber Barons, subscribed to a Darwinian theory of economy. The cream of money makers would inevitably rise to the top was their guiding principle. Near total anarchy dictated early industrial finance. Bribery, brutality and generally amoral conduct ruled the corporate roosts of the day. Yet despite this proven track record of destructive dog-eat-dog capitalism, Rand named it “virtuous.”

Ayn Rand rejects altruism, the view that self-sacrifice is the moral ideal. She argues that the ultimate moral value, for each human individual, is his or her own well-being.”

Defining morality as “fundamental principles of right conduct“, Rands’ distorted understanding borders on sociopathic. Her complete lack of empathy and social obligation or conscience defies the modern view of “doing well by doing good.” So who really cares in the five decades since “Atlas Shrugged” for this clearly antiquated and hollow view? Why should any “enlightened” post-crisis citizen be concerned with an obviously flawed perspective? As remarkable as it may seem, everyone alive in America today is paying the price for this empty morality, simply because it was embodied in the High Priest of the Federal Reserve, Rand friend and student, Alan Greenspan.

In “Capitalism: The Unknown Ideal,” a collection of rants from Rand and her lovers, Greenspan writes, “It is precisely the ‘greed’ of the businessman, or more appropriately his profit-seeking, which is the unexcelled protector of the consumer. What collectivists refused to understand is that it is in the ‘self-interest’ of every businessman to have a reputation of honest dealings and quality products” that regulates the markets.

Sadly, the two decade Fed Chief did not see the “fundamental flaw” in his model until after the financial system collapsed in the fall of 2008. “I made a mistake,” he told a stupefied Congress.

Rand, who personally experienced the Bolshevik Revolution and savage Soviet rule, believed the only way man could survive was to rule over himself. Greenspan bought the concept hook, line, and sinker, and did nothing as the competing self-interests of market moguls collided in a cataclysmic explosion heard round the world. We are still paying for his “mistake” and the unfortunate indoctrination of his belief in “self-interest” as sole market regulator. Too bad for America and the world that Alan Greenspan, with his naïve view of the innate genius of selfishness, was pulling the purse strings in the early 21st century.

The trouble with theories is that while they may be poetic on paper, in practice they often fail miserably. The Great Collapse of the U.S. financial system beginning with the government “sale” of Bear Stearns to rival JPMorgan and the 24 months of bailouts since prove that Rand’s theory of self-interest is inherently flawed. In October 2008 as former free market cheerleader U.S. Treasury Secretary Paulson orchestrated the greatest government bailout in history, it was clear that capitalism was dead on arrival. Paulson’s request for $700bn (now growing into the trillions) was in effect a “do-not-resuscitate order” for Smith’s doctrine.

How did we get here, free marketers ask? What went so terribly wrong that self-preservation turned into the ugly face of self-destruction?

Leaving God or Divine Providence out of Smith’s theory, the treatise does not stand. It becomes the “survival-of-the-fittest anything goes” economic system that we know all too well. Smith’s theories were embraced by self-confessed atheists Milton Friedman, Rand, and Greenspan. With the absence of a higher power (the Hand) the theory is flat and requires expertise in behavioral psychology rather than economics.

Smith was brilliant for his time. All was new and exciting in 18th century Scotland, but two-hundred-year- old theories need adjustment for our times. Pure self-interest in reality is a dangerous beast capable of enslaving free people and impoverishing whole nations with impunity. The Protestant value system of Smith’s underlying morality is sadly missing in any modern practice of self-interested capitalism. Honor no longer has value in modern finance, nor does reputation matter enough to prevent deplorable acts of legal theft. Self-sacrifice as taught through the world’s religions is laughed at and ridiculed as unnecessary, even “evil,” by Rand and Greenspan. No one needs to sacrifice any of their personal needs or wants, proselytized Rand. The greedy took her words as the green light they had been waiting for. Aha! They thought, now we can climb our way ruthlessly to the top and name it virtue.

“Reason” was Rand’s God; only reason is not a thing set in stone, it is merely subjective to the individual. I can reason one thing and you another. We can be locked in a debate of rational thinking and remain worlds apart. Rand’s hero Galt declares, “To think is an act of choice. The key to what you so recklessly call ‘human nature,’ the open secret you live with, yet dread to name, is the fact that man is a being of volitional consciousness…the connections of logic are not made by instinct.” No, they are indeed not instinctual. Logic is the product of the human mind. Human beings can rationalize anything- holocausts, suicide bombings, ethnic cleansing, slavery, child abuse, women’s subjugation, and economic tsunamis. Modern  minds need to recognize that if we harm others in our society, we are in fact harming ourselves too. That “logic” was left out of the economic tsunami that killed America capitalism.

Leaving emotions and morality out of social structures like our economy defies our very humanness. The mind leads us in the world, yet it betrays us too. In our quest for perfect freedom, we forgot the fact that as humans we are far from perfection. We need a socially conscience legal framework to protect us from the destructive blind spots in our own logic.

Self-interest has to include a reasonable empathy for the greater society we operate in. If our theories don’t establish the necessity as Smith wrote to “understand our common bond as human beings and to recognize the needs of others,” they are not worth the paper they are printed on.
Fairy tales are nice, but they are after all only real for fairies.

 

Monika Mitchell is the Executive Director and Editor-in-chief of Good Business International, Inc. (GoodB). She writes regularly for the Good-B Blog.
 

Kids, Soccer Balls and the Unintended Consequences of Good Decisions

Several years ago, I attended a forum in Washington, DC on supply chain responsibility.  At the time, I was managing corporate social and environmental responsibility communications for two different clients, both with vast, global supply chains.  Supplier responsibility was an area of constant focus and opportunity for these companies.
 
The forum was a quiet, routine affair as these things go, and polite.  I saw a few participants looking a bit sleepy at the end of one session in particular – where representatives from three Fortune 500 multi-nationals spent the better part of an hour outlining the steps their companies had taken to eliminate child labor from their supply chains (the inspections and audits, on the ground partnerships, tracking and reporting).
 
Everything changed when, during the Q&A period, a young woman in the audience stood up and posed a question to the panelists.  She worked for a small NGO with operations in India, and noted that many families there desperately rely on the income of all family members – parents, grandparents, and yes, children.  She spoke briefly but compellingly, painting a picture of poverty and need that most in the room couldn’t comprehend.  The panelists look puzzled, and there were murmurs of surprise and disbelief throughout the audience.
 
I remember being at first repelled by her comments, to being puzzled (can child labor ever be okay?), to being unsure about the whole thing.  In my college sociology classes, I learned to appreciate cultural relativism.  It’s important to value and respect other cultures and their norms, but in my heart, I know that some things (like kids working in factories) are just plain wrong.  This woman, however, had a firsthand perspective and a better informed point of view on the issue of child labor in India than I could claim, so how could I argue with her?
 
I was reminded of all of this recently when I read an excellent piece by Hasnain Kazim in Spiegel Online.  He writes about the football stitchers of Sialkot in Pakistan, who produce millions of hand-stitched soccer balls each year.  The city has become the world leader in the manufacture of high quality soccer balls, and several companies that export them around the world bring jobs and opportunity to thousands of Sialkot’s people.  Tens of thousands more benefit from this work indirectly through the stability, economic development and related employment that come with the material suppliers, subcontractors, shipping and packaging firms, and the shops, restaurants and other businesses that cater to the workers.
 
For years, before greater attention was paid to the issue of child labor and before global companies like Nike and Adidas began cracking down on it, children as young as 10 worked in the factories stitching balls together.  In his article, Kazim quotes a stitching center manager who notes that these kids fared reasonably well there, learning a trade that guaranteed them income for life.  Now, the parents of many of these children, desperate for the income that their work can bring, are sending them to toil in the local brickworks and in metalworking factories – places far more dangerous and far more damaging to little bodies than the stitching centers.
 
As the father of two children under 10, the true cost of child labor is becoming increasingly relatable and ever more disturbing to me.  When I see pictures of children in factories or fields or behind market stalls… it’s difficult to absorb and impossible not to be moved.
 
The decisions we make—even the obvious and unquestionably good and right ones—have ramifications, good and bad.  And the longer I work in the area of corporate responsibility, the more I see that the principles and policies that once seemed so black and white, are every shade of gray.
 
In a perfect and just world, 10 year olds should be playing with soccer balls… not making them.  But I am constantly reminded that we don’t live in a perfect world.

 

Chad Tragakis, Senior Vice President, Hill & Knowlton, Washington D.C, and writer for the Hill & Knowlton Blog, ResponsAbility.

Kiva.org’s New Green Loans in Mongolia

Elegant Roots blog

Kiva.org announced that it’s going green in Mongolia. (from Beth Ritchey). This means that you can (soon) make a Kiva loan for an eco-conscious project. [By the way -- making a $25 loan on Kiva.org is really easy, fun and connects you to the world, one person at a time. Elegant Roots just loaned $25 to Fady, a carpenter in Beirut, Lebanon known for fine work and needing to expand his supplies and tools.]

Anyway, Ms. Ritchey reports that most of the people living in Ulaanbaatar (the capital of Mongolia) live in gers (a yurt-type abode) heated by a central stove burning coal and/or wood. Pollution is especially horrific in winter (check out the image from Kiva.org) when temperatures are frigid and extra coal and wood are burned to keep the gers warm. According to the World Bank, 60% of Ulaanbaatar’s pollution in winter arises from coal burning in ger stoves. In winter, most families have to cut food spending in order to heat their gers.

The Eco Products Team at XacBank in Mongolia, a Kiva lending affiliate, addresses both the poverty and pollution issues at once by offering 3 new types of personal consumption “green loans”, for:

* Energy Efficient Stoves
* Ger (yurt) covers
* Energy efficient fuel GTZ, a German government-run sustainable development enterprise, developed and tested the energy efficient stoves, which are lined with kiln-type bricks that circulate and retain heat more efficiently.

That reduces fuel consumption by more than 60%, reduces fuel costs, and reduces air pollution. Ger covers, designed by the United Nations Development Program and produced locally in Mongolia, are insulating blankets that cover the entire ger. Specialized insulation retains heat within the ger, reducing fuel use by 50%.

Last but not least, XacBank makes Eco loans for energy efficient fuel created from compacted sawdust and gasified coal. While the efficient fuels are more expensive, the price difference is offset by the need to burn less fuel. The impact on the environment is striking. XacBank has so far posted 22 green loans on Kiva and plans to do more.

I was out on Kiva.org yesterday and none were posted, but keep checking back — new eco-loans are coming soon! Visit Kiva and get in on the good work that the good people of Kiva.org are doing. And a Kiva loan makes a great gift — allowing your recipient to choose to help fill the loan request of a particular person somewhere in the world.

This story was originally posted on “Kiva Stories from the Field” on February 23, 2010.

All images from Kiva.org.
Later, Rob Favole
http://amplify.com/u/2rq8

Posted via web from 3BL Media, CSR News, and Emily

CSR Minute: Google Stops Censoring in China; Equator Coffee and Teas’ Facebook Store

Corporate Social Responsibility News: Google Stops Censoring in China, Announces Unethical Hacking; Equator Artisan Coffees and Teas’ FaceBook Store

Who Moved My Green Cheese? | 3BL Media

Glenn Croston’s Blog

Climate talks got underway in Copenhagen on Monday with representatives from 192 nations. A great many people around the world see climate change as the greatest global threat we face, likely to adversely affect billions of people in the decades ahead if nothing is done. The feeling is not universal though; some people and businesses view efforts to fight climate change as the threat. For businesses changing their perspective to match a changing world, efforts to fight climate change and build a greener economy hold the opportunity of a lifetime.

Read more from Fast Company blog

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Gates and Kellogg Foundation Study Finds Growing Competitiveness for Community Food Enterprises (CFEs)

(3BLMedia/theCSRfeed) December 9, 2009 – Wallace Center at Winrock International and the Business Alliance for Local Living Economies (BALLE) announce the release of Community Food Enterprise: Local Success in a  Global Marketplace, a groundbreaking study of 24 locally owned food businesses. These community food enterprises (CFEs) appear poised for sustainable growth and competitiveness both locally and globally. A companion website at www.communityfoodenterprise.org offers additional findings and analysis.

“Our case studies show how community food enterprises have transformed factors that once stymied their performance and profitability – smaller scale, modest ambition, limited local ownership, and high social standards – into powerful competitive advantages vis-à-vis multinational food businesses,” says Michael Shuman, Research and Public Policy Director for BALLE and lead author of the study. “We have identified several critical ways CFEs provide invaluable tools for economic development and anti-poverty efforts worldwide.”

The study draws on detailed analyses of 12 U.S. and 12 international CFEs (complete list of CFEs below), which include food-related producers, processors, grocers, restaurants, training programs and other businesses. It reviews each business’ financials and structure, and utilizes the B Corporation Survey tool to assess social and environmental performance.

Among the key findings of the report:

CFEs harness the advantages of local ownership. Local food is not just the proximity of production location and short supply chains. Equally important is local ownership of food enterprises, which stimulates local income, wealth, jobs, taxes, charitable contributions, tourism, and entrepreneurship.

CFEs take many shapes and sizes.
CFEs defy common assumptions. They are not necessarily small, they are not naïve about business, they often reach into global markets, and they effectively take on myriad business frameworks (for-profit, non-profit, co-op, public-private partnership, sole proprietorship).

CFEs are competing effectively. CFEs are deploying more than a dozen interesting strategies for competing effectively against multinational enterprises. Many CFEs take characteristics that were once regarded as liabilities – smaller size, limited capital, high social standards – and turn them into competitive assets.

CFEs are going global. The local food movement, once thought to be a phenomenon in a few wealthier countries, is taking root globally.

CFEs are strategic economic development tools. Economic developers, both in the U.S. and internationally, would be wise to give CFEs greater priority as vehicles for creating new jobs and ownership opportunities; improving job quality in traditional economic sectors like farming; generating individual and community wealth; and improving public health and community well-being.

The companion website, www.communityfoodenterprise.org presents the complete findings, as well as additional CFE features and information on how the identified business strategies can be successfully employed among existing and emerging CFEs around the world.

Community Food Enterprise: Local Success in A Global Marketplace is the result of a partnership between the Wallace Center at Winrock International and BALLE, and is jointly funded by the W.K. Kellogg Foundation and the Bill & Melinda Gates Foundation.

“The report and website offer solid evidence that investing in the success of CFEs will forge a link between local food and local economic development,” says Dr. John Fisk, Director of the Wallace Center at Winrock International and Project Co-Director.   “CFEs are really a logical place for local food advocates and local economic developers to pursue their common goals and build stronger communities and stronger local economies.”

Wallace Center at Winrock International supports entrepreneurs and communities as they build a new, 21st century food system that is healthier for people, the environment, and the economy. The Center builds and strengthens links in the emerging chain of businesses and civic efforts focused on making good food – healthy, green, fair, affordable food – an everyday reality in every community. Winrock International is a nonprofit organization, with main offices in Little Rock, AR and Arlington, VA, which works with people in the United States and around the world to increase economic opportunity, sustain natural resources, and protect the environment.

The Business Alliance for Local Living Economies (BALLE) is North America’s fastest growing network of socially responsible businesses, comprised of over 80 community networks representing over 21,000 independent business members across the U.S. and Canada. BALLE networks create local living economies through the building blocks of independent retail, sustainable agriculture, renewable energy, green building, zero-waste manufacturing, and community capital. Founded in 2001, BALLE works to foster vibrant communities, a healthy natural environment, and prosperity for all.

Guided by the belief that every life has equal value, the Bill & Melinda Gates Foundation works to help all people lead healthy, productive lives.

The W.K. Kellogg Foundation supports children, families, and communities as they strengthen and create conditions that propel vulnerable children to achieve success as individuals and as contributors to the larger community and society.

Contact:

Cari Beth Head, Wallace Center at Winrock Int’l
cbhead@winrock.org, 571.230.2969
www.communityfoodenterprise.org

Wendy Wasserman
wendy.wasserman@gmail.com, 202.316.0506

Coca-Cola Bottling Company reinforces commitment to environment with expansion of hybrid-electric fleet | 3BL Media

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(3BLMedia/theCSRfeed) – MONTRÉAL,  – December 8, 2009 – Coca-Cola Bottling Company is expanding its fleet of hybrid-electric delivery trucks across Canada as part of its ongoing commitment to Corporate Responsibility & Sustainability (CRS). The company is adding 15 hybrid single-axle tractors to its existing hybrid fleet of 20 side-bay trucks and 2 straight trucks in Canada. Of these 15, five have been deployed in Montreal.

The largest hybrid vehicles in North America, these trucks use about 30 percent less fuel and produce about 30 percent fewer emissions than standard tractors. These first-of-their-kind vehicles are servicing markets in Vancouver, London, Toronto, Ottawa and Montreal.

Coca-Cola Enterprises (CCE) has deployed a total of 327 hybrid delivery vehicles across North America. These vehicles were manufactured in Sainte-Therese, QC. The investment in hybrid technology is a critical component of CCE’s commitment to reduce its overall carbon footprint by 15 percent by the year 2020.

“We are proud to expand Canada’s largest fleet of heavy-duty hybrid diesel-electric delivery vehicles,” said Alain Robichaud, Vice President, Supply Chain Customer Service. “This is one of several ways we are investing to reduce energy consumption across our business.”

The technology in these hybrid vehicles will also support Coca-Cola’s sustainability efforts around the Olympic Torch Relay.

Coca-Cola Bottling Company is a wholly-owned operating division of Coca-Cola Enterprises Inc., operates in all 10 provinces and employs 5,500 people across Canada and 900 in Quebec. The company produces, sells and/or distributes a full range of sparkling and still beverages, including, Coca-Cola, Coca-Cola Zero, diet Coke, caffeine free diet Coca-Cola, Sprite, diet Sprite Zero, Five Alive, Fruitopia, Fresca, Barq’s root beer, Cplus beverages, Fanta, Nestea ice teas, AriZona iced teas, Orangina, POWERaDE sports drinks, Monster, Full Throttle, glacéau vitaminwater, Evian, DASANI remineralized water, FUZE, V8 vegetable and fruit juices, and Minute Maid 100% juices.
 

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http://crs.cokecce.com/energy-conservation/hybrid-electric-fleet

Diversity and Inclusion Demonstrate Direct Business Benefit at McKesson | 3BL Media

McKesson’s commitment to diversity and inclusion reflects a deep-seated understanding that diversity is a business imperative. Building a strong culture of diversity and inclusion is key to helping McKesson attract the best and brightest employees. Fostering and embracing cultural competence also helps the company execute its business strategies, innovate and maintain its competitive edge.

Having a workforce that mirrors the diversity of society is more than just the right thing to do — it can be a critical factor in winning business. One example of how McKesson’s culture of diversity and inclusion contributed directly to business success appears in McKesson’s recently-released 2008-09 Corporate Citizenship Report.

After McKesson’s U.S. Pharmaceutical sales team began negotiations with the California Korean Pharmacist Association, the customer group requested that a Korean-speaking McKesson employee be included in future negotiations.

Speaking the Customers’ Language
According to Stacey Williams, director, Diversity and Inclusion, “While many of our employees are Korean Americans, we couldn’t find anyone inside U.S. Pharmaceutical sales team who spoke the language fluently enough to participate in negotiations.”

Thankfully Pamela Yoon, managing editor with the McKesson Connect e-commerce site in U.S. Pharmaceuticals, spoke Korean fluently and she was invited to participate in upcoming negotiations.

Stacey says that Pamela’s presence made all the difference and became a critical factor in winning the business.

After forging the deal, the team realized that McKesson would need someone who speaks Korean on the customer support team. As a result, Stacey says, “We hired a full-time Korean-speaking customer service representative.”

With changing demographics affecting both McKesson’s customers and employee population, Stacey says, “It’s critical for us to think about diversity and inclusion in every interaction to see how cross-cultural implications might need to be considered.”

She adds, “We work in a diverse, rapidly changing global marketplace. While we offer an excellent array of products and services, ultimately, our competitive edge comes from within. The greater our diversity, the stronger we are as a company.” 

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