Let’s face it: there is no such thing as a ‘sustainable brand.’ Achieving true sustainability means constantly thinking about ways of giving back more than a company takes from the environment and society. In essence, sustainability means creating tangible value for stakeholders.
While brands are important corporate assets, the value they create for stakeholders tends to be largely intangible in nature. Brands themselves do not physically pollute, clean-up, employ, invent, invest, engineer, design, reach out, assist, collaborate and singlehandedly, they cannot save the world. Corporations and the networks, innovations and people inside them, on the other hand, can – and often do.
Irrespective of how catchy the phrase ‘sustainable brand’ is, the fundamental issue remains: either a company is sustainable, or it’s not.
Some companies approach sustainability with an unparalleled level of innovation and fearlessness. I have written about such companies numerous times in books, essays and articles, which is why I am so disappointed to see many of them continuously omitted from the surveys, articles, and highly-touted lists pulled together and promoted by the corporate social responsibility (CSR) industry – particularly those citing the “greenest,” “most ethical” or “most sustainable” citizens or brands.
In March, CRO Magazine chose Merck, Monsanto, Chevron, Citigroup, Goldman Sachs, Smithfield Foods and other questionable choices as “Best Corporate Citizens of 2009” (read my response here).
Last week, a survey released by Cohn & Wolfe, Landor Associates, Penn, Schoen & Berland Associates; and, Esty Environmental Partners indicated that Clorox Green Works, not Seventh Generation, was the “Top Green Brand.”
Perhaps this result was to be expected given that Clorox Green Works now owns over 40 percent of the green cleaning category. But I found the result disappointing, since Seventh Generation is a 20-year old pioneer in the green cleaning market, a leader in green business practices, and is well on its way to becoming a truly sustainable company. Clorox Green Works was recently introduced and has basically relied on its marketing muscle and existing distribution infrastructure to achieve success with Green Works. Although the Green Works product line is a step in the right direction for Clorox, the company also markets highly profitable toxic products like Formula 409, Tilex, and Armor All.
As frustrating as Seventh Generation’s pass over was, the icing on last week’s faux ‘sustainable brand’ cake had to be Forbes’ lead story: “ExxonMobil: Green Company of the Year.”
Exxon’s latest marketing campaign sends a message to stakeholders: “Taking on the world’s toughest energy challenges” while “preserving and protecting the environment.” Some people might buy that message, along with the company’s pitch that, despite its past and allegedly present efforts to fund global warming skeptics, a sizable investment in natural gas equals a genuine commitment to “going green.” But judging from the reader commentary posted on the Forbes website, not everyone is easily persuaded:
What are you smoking Forbes?? Besides Natural Gas?? Or did Exxon just buy a lot of advertising from you? Calling the company that denies global warming is real “green” is akin to calling the Mob a bunch of nice guys. Burning natural gas is not green, period. Cleaner, yes. But not green. Do some real investigative journalism and not just regurgitate some PR hack’s false truths!
As this reader commentary correctly points out, by calling an unsustainable company like ExxonMobil “green,” Forbes crosses the line between journalism and public relations. In the same way, by labeling other unsustainable and ethically dubious companies “Best Citizens,” “Greenest Brands,” “Sustainable Brands,” or what have you, the CSR industry is effectively perpetuating a standard of greenwash.
Greenwash is dangerous to our economy because it runs the risk of breeding consumer and investor cynicism toward genuinely sustainable companies that create environmental, social and financial value through the products they sell, the investments they make and the issues they relentlessly fight for. All of this ‘information greenwash’ being spun out of research groups, media companies and the CSR industry accumulates on the web over a period of months and years. In time, consumers and investors will be left with a data trove of incomplete and arguably inaccurate information with which to make investment and purchasing decisions. That means their money could end up in the wrong places – in companies and investment funds that, if they knew better, they would not support.
That problem is as serious as it is unjust.
Christine Arena is the author of The High-Purpose Company – The Truly Responsible (and Highly Profitable) Firms that are Changing Business Now Like what you just read? Get your daily dose of corporate insights.
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Filed under: Blog | Tagged: Christine Arena, Citigroup, Cohn & Wolfe, Commentary, Corporate, CRO Magazine, CSR, Forbes, Goldman Sachs, Merck, News, Seventh Generation, Smithfield, Sustainability | Leave a Comment »
3BL Media Announces Launch of 3BL TV, Featuring Web Video Content from CSR’s Most Influential Bloggers – Christine Arena, Chris Jarvis, and Fabian Pattberg | 3BL Media
(3BLMedia/theCSRfeed) – Northampton, MA – January 27, 2010 – 3BL Media, the experts in corporate social responsibility (CSR), sustainability and cause marketing communications, today announced plans to launch 3BL TV (Triple Bottom Line TV), a Web video channel scheduled to debut next month. At the core of the channel’s programming will be regular video segments produced by Christine Arena, Chris Jarvis, and Fabian Pattberg, who are recognized as the most respected and widely read bloggers covering topics related to CSR and sustainability.
“3BL Media’s initial foray into Web video, the CSR Minute, is now recognized as the leading daily Webcast for CSR news and information,” said Greg Schneider, co-founder and CEO, 3BL Media. “With the launch of 3BL TV, we are building on that success and increasing our reach as a media company at the intersection of CSR, social media and web video.”
Programming on 3BL TV will include:
theCSRminute – a daily video digest of CSR and sustainability news
theCSRreport – an in-depth look at the CSR world via company profiles and interviews.
CSRunscripted – personal essays featuring viewpoints, opinions, and insights.
About the Featured Contributors:
Christine Arena – corporate strategist, syndicated blogger, and award-winning author whose books include The High-Purpose Company: The Truly Responsible (and Highly Profitable) Firms That Are Changing Business Now (Collins, 2007), and Cause for Success: 10 Companies that Put Profit Second and Came in First (New World Library, 2004). Christine’s “Case in Point” blog, which separates the strategies and companies that make a positive difference from those that don’t, is currently published on a number of major business news websites.
Chris Jarvis – keynote speaker, consultant, and author of the Realizing Your Worth blog that focuses on CSR and corporate volunteering. In working with business and non-profits to create outstanding volunteer programs, Chris presents examples and practices that create value for companies while providing important benefits to the community.
Fabian Pattberg – a sustainability, CSR, and social media professional with many years experience whose expertise includes managing the production of multiple sustainability/CSR reports; planning and coordination of stakeholder engagement campaigns; advising companies on their CSR strategy/ implementation; and the use of social media for companies to promote their sustainability credentials.
”I’m excited to be working with Christine, Chris, and Fabian,” said John Howell, Editorial Director, 3BL Media. “Their experienced, authoritative voices brought to Web video on 3BL TV will allow 3BL Media to further support our mission of raising awareness for the importance of corporate responsibility. This venture brings our viewers and readers beyond the CSR Minute’s headlines, to in-depth profiles and interviews, opinion, and analysis.”
About 3BL Media
3BL Media is the leading CSR (Corporate Social Responsibility), sustainability, and cause marketing communications company. The company’s experienced team of professionals helps organizations—from nonprofits to multinational corporations—have a positive influence on society and the environment through information sharing that leverages the most cutting-edge technology and social media. 3BL Media defines, builds and refines the tools and methods necessary to help organizations communicate their commitment to the Triple Bottom Line in the way stakeholders want and need to know. For additional information, please visit:
http://3blmedia.com
http://twitter.com/3BLMedia
http://facebook.3blmedia.com
http://linkedin.3blmedia.com
Press Contact:
Steven Wright-Mark
Schwartz Public Relations
steven@schwartzpr.com
212-677-8700 ext. 29
http://twitter.com/SchwartzPRnyc
3BL Media Contact:
Greg Schneider
gschneider@3blmedia.com
866-508-0993 ext. 113
http://twitter.com/Greg_Schneider
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Filed under: 3BL Media CSR Minute, 3BL TV, FMR, Video | Tagged: 3BL Media, bloggers, Commentary, Corporate Social Responsibility, CSR, CSR Minute, International, media, News, News Outlet, Newswires | Leave a Comment »